FREQUENTLY ASKED QUESTIONS

How do I attend a class live?

When you purchase class or a subscription, you will receive an email with a Zoom link for the class, as well as a reminder the day before the date of the class. By clicking the Zoom link, you can attend the class. Note that you will need to download and install the Zoom software, if you don’t already have Zoom on your computer, tablet, or phone.

You can also find Zoom links for classes you have purchased by clicking on the Account menu. Select the class you want to attend (or the “Year” class, if you have purchased that), and you will be brought to a page where you will see a link to the Zoom meeting. Note that once the class is over, the Zoom link will be replaced by a recording of the class. (See the next question.)

How do I watch a class that had already passed?

You can also find videos for classes you have purchased by clicking on the Account menu. Select the class you want to view (or the “Year” class, if you have purchased that), and you will be brought to a page where you will see the video of that class. Since the class is not “live,” you will not be able to participate in the chat or ask questions.

What do I need to watch classes live?

Any Mac, PC, tablet, or phone can be used to view classes live as long as you have Zoom installed on the device. If you do not have Zoom installed, you will be prompted to install it when you click a Zoom link for a class.

Although you can view classes on any device, you will enjoy the experience more on a larger screen with good audio.

How do I purchase a subscription or a single class?

You can purchase classes and subscriptions from our digital store. Most forms of payment are supported. If you have a discount code, you can enter it during check out.

Is there a discount for students?

Yes! Enter the discount code FABFOUR21 when checking out from the store.

Do I need to prepare for the classes?

About two weeks before each class, we will post a list of readings and videos to watch, as well as a music playlist (for Spotify and Apple Music). If you want to prepare for the class, you can review the material, but it is completely optional.

How do I get my free t-shirt when I purchase a subscription?

When you go to the main page for the year you purchased (you can get to it from the Account menu), scroll to the bottom to see a link to get your free t-shirt. One per customer.

How do I get a refund?

We sincerely hope that you enjoy our classes. However, if you would like a refund, please send an email to admin@fabfourmasterclass.com. We will refund the price of the class you purchased. If you want to cancel a subscription, we will refund a pro rata portion of the subscription price.